Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "you", or "your") and LonerTech LTD ("NaijaJob", "we", "us", or "our"), governing your access to and use of the NaijaJob website, mobile applications, and all related services (collectively, the "Services").

1.1 Scope of Agreement

This Agreement applies to:

• All users of NaijaJob, including job seekers and employers
• Visitors who browse the website without creating an account
• All content, features, and functionality available through the Services
• All transactions conducted through the platform

1.2 Additional Terms

In addition to these Terms, your use of NaijaJob is also governed by:

• Our Privacy Policy, which explains how we collect and use your information
• Our Community Guidelines (incorporated by reference)
• Any additional terms presented to you for specific services or features

1.3 Acceptance

You accept these Terms by:

• Creating an account on NaijaJob
• Clicking "I Accept" or similar buttons
• Accessing or using any part of our Services
• Posting content, applying for jobs, or listing job openings

2. Definitions

For purposes of these Terms, the following definitions apply:

"Account" means the unique account created by a User to access certain features of the Services.

"Content" means any text, images, videos, audio, code, data, or other materials that appear on, are uploaded to, or are transmitted through the Services.

"Employer" means any User who creates an account for the purpose of posting job listings, searching for candidates, or hiring personnel.

"Job Seeker" means any User who creates an account for the purpose of searching for employment opportunities, applying for jobs, or showcasing their professional profile.

"User Content" means any Content that Users submit, post, upload, or otherwise make available through the Services, including but not limited to job listings, resumes, profiles, applications, messages, and reviews.

"NaijaJob Content" means Content owned by or licensed to NaijaJob, including but not limited to the design, layout, look, appearance, graphics, and software of the Services.

"Third-Party Services" means services, content, or websites operated by third parties that are linked to or integrated with the Services.

"Intellectual Property Rights" means all worldwide rights under patent, copyright, trademark, trade secret, and any other intellectual property laws.

3. User Accounts

3.1 Account Creation

To access certain features of NaijaJob, you must register for an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password
• Accept all risks of unauthorized access to your account
• Notify us immediately of any unauthorized use of your account

3.2 Account Types

Job Seeker Accounts

Job Seeker accounts are for individuals seeking employment. You may only create one Job Seeker account per person. You agree to:

• Provide truthful information about your qualifications and experience
• Use your real name and identity
• Not impersonate any other person
• Keep your resume and profile information current

Employer Accounts

Employer accounts are for businesses and organizations seeking to hire. You represent and warrant that:

• You have the authority to bind the company/organization
• The company/organization is legally registered and operating
• All job postings are legitimate employment opportunities
• You comply with all applicable employment laws

3.3 Account Security

To maintain account security:

• Use a strong, unique password
• Never share your password with anyone
• Log out after each session on shared devices
• Enable two-factor authentication if available
• Report suspicious activity immediately

3.4 Account Restrictions

You may not:

• Create multiple accounts for the same purpose
• Use another person's account without permission
• Create an account using false information
• Create an account if previously banned
• Buy, sell, rent, or lease access to your account
• Share your account credentials with others

4. User Obligations

4.1 General Obligations

By using NaijaJob, you agree to:

• Comply with all applicable local, state, national, and international laws
• Respect the rights and dignity of other users
• Use the Services only for lawful purposes
• Provide accurate and truthful information
• Maintain professional conduct at all times
• Report violations of these Terms to NaijaJob

4.2 Content Standards

All User Content must:

• Be accurate and not misleading
• Not infringe any third party's rights
• Not contain viruses or malicious code
• Not violate any applicable laws
• Be appropriate for a professional environment
• Not contain discriminatory language

4.3 Professional Conduct

Users must maintain professional standards, including:

• Communicating respectfully with other users
• Honoring commitments made through the platform
• Responding to inquiries in a timely manner
• Providing honest feedback and reviews
• Not engaging in harassment or abuse

4.4 Compliance with Laws

You must comply with all applicable laws, including but not limited to:

• Nigerian Labor Act
• Data Protection Regulation (NDPR)
• Employment discrimination laws
• Tax laws and regulations
• Immigration laws (for international hiring)
• Anti-fraud and anti-corruption laws

5. Prohibited Conduct

5.1 Strictly Prohibited Activities

You are expressly prohibited from:

Fraudulent Activities:

• Posting fake job listings or employment scams
• Submitting false credentials or qualifications
• Impersonating another person or entity
• Creating fraudulent accounts
• Engaging in identity theft
• Money laundering or financial fraud

Illegal Activities:

• Posting jobs for illegal activities
• Human trafficking or exploitation
• Pyramid schemes or multi-level marketing scams
• Drug trafficking or illegal substances
• Weapons trafficking
• Any criminal activity

Discriminatory Conduct:

• Discrimination based on race, ethnicity, or national origin
• Gender, sexual orientation, or gender identity discrimination
• Religious discrimination
• Age discrimination
• Disability discrimination
• Any form of harassment or hate speech

Technical Abuse:

• Hacking, cracking, or unauthorized access
• Introducing viruses, malware, or malicious code
• Scraping or automated data collection
• Reverse engineering the platform
• Circumventing security measures
• Interfering with platform operations

Spam and Abuse:

• Sending unsolicited bulk messages
• Posting duplicate or repetitive content
• Using the platform for advertising unrelated services
• Manipulating search results or rankings
• Creating fake reviews or ratings
• Abusing reporting mechanisms

Exploitation:

• Soliciting personal information for improper purposes
• Requesting fees from job seekers for job applications
• Bait-and-switch job postings
• Work-from-home scams
• Advance fee fraud
• Romance or catfishing scams

5.2 Content Violations

You may not post or transmit Content that:

• Infringes intellectual property rights
• Contains explicit or pornographic material
• Promotes violence or self-harm
• Contains defamatory or libelous statements
• Violates privacy rights
• Is otherwise offensive or inappropriate

5.3 Platform Misuse

You may not:

• Use bots or automated tools without permission
• Attempt to gain unauthorized access to accounts
• Interfere with other users' use of the Services
• Collect user information without consent
• Reproduce, duplicate, or copy the Services
• Create derivative works based on the Services

5.4 Consequences of Violations

Violations of these prohibitions may result in:

• Content removal
• Account suspension or termination
• Ban from creating future accounts
• Legal action and prosecution
• Reporting to law enforcement
• Financial penalties and damages

6. Employer-Specific Terms

6.1 Job Posting Requirements

When posting jobs on NaijaJob, you represent and warrant that:

• The job posting is for a legitimate, currently available position
• You have the authority to hire for the position
• The job description is accurate and complete
• The compensation information is truthful
• The job complies with all employment laws
• The posting does not contain misleading information

6.2 Prohibited Job Postings

You may not post jobs that:

• Require illegal activities
• Discriminate against protected classes
• Require payment from applicants
• Are commission-only without disclosure
• Are for adult entertainment or escort services
• Involve work visa sponsorship fraud
• Are pyramid schemes or MLM schemes
• Misrepresent the nature of the work

6.3 Candidate Treatment

Employers must:

• Treat all candidates fairly and professionally
• Review applications in good faith
• Review applications in good faith
• Not discriminate based on protected characteristics
• Respond to qualified candidates in a reasonable timeframe
• Protect candidate privacy and personal information
• Not request inappropriate personal information
• Comply with all interview and hiring laws
• Honor commitments made during the hiring process

6.4 Data Usage

Employers may only use candidate information for:

• Evaluating candidates for posted positions
• Legitimate recruiting purposes
• Building a talent pool with consent

Employers may NOT:

• Share candidate data with third parties without consent
• Use candidate information for marketing purposes
• Sell or rent candidate databases
• Contact candidates for unrelated purposes

6.5 Verification

NaijaJob may require employers to verify their identity and business legitimacy. You agree to:

• Provide accurate business registration documents
• Verify company contact information
• Submit to identity verification processes
• Maintain current business information

7. Job Seeker-Specific Terms

7.1 Profile and Resume Standards

Job Seekers must:

• Provide accurate and truthful information
• Use real names and authentic credentials
• Not exaggerate qualifications or experience
• Update information regularly
• Not falsify employment history or education
• Own the rights to all uploaded content

7.2 Application Conduct

When applying for jobs, you agree to:

• Apply only for positions you are qualified for
• Tailor applications to specific positions
• Not send spam or mass applications
• Respond professionally to employer communications
• Attend scheduled interviews or provide advance notice
• Be honest during the interview process
• Honor job offers you accept

7.3 Prohibited Activities

Job Seekers may not:

• Create multiple profiles for the same person
• Apply for jobs you have no intention of accepting
• Use the platform to solicit employers for unrelated services
• Request money or payments from employers
• Share login credentials with recruiters or services
• Use automated tools to apply for jobs

7.4 Job Scam Awareness

To protect yourself:

• Never pay fees to apply for jobs
• Research companies before applying
• Be wary of too-good-to-be-true offers
• Report suspicious job postings immediately
• Never provide banking information during application
• Meet in public places for interviews when possible

7.5 No Guarantee of Employment

NaijaJob does not guarantee:

• That you will receive interview invitations
• That you will be hired for any position
• The accuracy of job postings
• The legitimacy of all employers
• Employment outcomes of any kind

8. Content and Intellectual Property

8.1 NaijaJob's Intellectual Property

NaijaJob and its licensors exclusively own all rights, title, and interest in and to the Services, including:

• All software, code, and technology
• Website design, layout, and graphics
• NaijaJob trademarks, logos, and branding
• Database structure and organization
• Algorithms and matching technology
• All original content created by NaijaJob

8.2 Limited License to Use Services

Subject to these Terms, NaijaJob grants you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use the Services for their intended purpose
• View and interact with NaijaJob Content
• Create and manage your account

This license does NOT include the right to:

• Copy, modify, or create derivative works
• Distribute, sell, or sublicense the Services
• Reverse engineer or decompile the platform
• Remove copyright or proprietary notices
• Use the Services for commercial purposes outside intended use

8.3 User Content Ownership

You retain ownership of all User Content you submit. However, by posting content on NaijaJob, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to:

• Use, reproduce, and display your content
• Modify and adapt content for platform compatibility
• Distribute content to facilitate job matching
• Create derivative works for platform improvement
• Sublicense content to service providers

8.4 Content Representations and Warranties

By submitting User Content, you represent and warrant that:

• You own or have rights to the content
• The content does not infringe third-party rights
• The content is accurate and not misleading
• The content complies with these Terms
• You have authority to grant the license above

8.5 Content Monitoring and Removal

NaijaJob reserves the right, but has no obligation, to:

• Monitor, review, and moderate all User Content
• Remove or refuse to post any content
• Disclose content to comply with legal obligations
• Take action against users who violate these Terms

8.6 DMCA Copyright Policy

If you believe content on NaijaJob infringes your copyright, please notify us with:

• Identification of the copyrighted work
• Location of infringing material
• Your contact information
• Statement of good faith belief
• Statement of accuracy under penalty of perjury
• Physical or electronic signature

Send DMCA notices to: legal@naijajob.com.ng

9. Payment Terms and Fees

9.1 Paid Services

Certain features of NaijaJob require payment, including:

• Featured job listings
• Premium employer accounts
• Job posting packages
• Enhanced visibility services
• Background check services
• Other premium features as offered

9.2 Pricing and Payment

You agree that:

• All prices are in Nigerian Naira (NGN) unless stated otherwise
• Prices are subject to change with notice
• You will pay all fees when due
• Payments are processed by third-party payment processors
• You are responsible for all taxes
• Payment information must be accurate and current

9.3 Billing and Subscriptions

One-Time Payments:

• Charged immediately upon purchase
• Non-refundable except as required by law
• Valid for the specified duration

Recurring Subscriptions:

• Automatically renew until cancelled
• Charged at the beginning of each billing cycle
• You must cancel before renewal to avoid charges
• Cancellation takes effect at end of current period
• No partial refunds for unused time

9.4 Refund Policy

Refunds may be granted at our sole discretion for:

• Technical errors preventing service access
• Duplicate charges due to system error
• Services not delivered due to our fault

Refunds will NOT be granted for:

• Change of mind
• Failure to use services purchased
• Dissatisfaction with results (e.g., no hires made)
• Account termination due to Terms violations

9.5 Failed Payments

If payment fails:

• We will attempt to collect payment again
• Services may be suspended or downgraded
• Your account may be restricted
• You remain liable for all unpaid fees
• We may charge late fees or collection costs

9.6 Free Services

Basic NaijaJob services are free, but:

• Free services may have limitations
• We may discontinue free services at any time
• Free services are provided "as-is" without warranty
• We may convert free features to paid features

10. Disclaimers and Limitation of Liability

10.1 "AS IS" and "AS AVAILABLE" Disclaimer

NaijaJob does NOT warrant that:

• The Services will be uninterrupted or error-free
• Defects will be corrected
• The Services are free of viruses or harmful components
• Results from using the Services will meet your expectations
• All job postings are legitimate
• All users are who they claim to be
• Employment will result from using the Services

10.2 No Vetting of Users

NaijaJob is a platform connecting employers and job seekers. We:

• Do NOT conduct background checks on users
• Do NOT verify all credentials or qualifications
• Do NOT guarantee the legitimacy of job postings
• Do NOT endorse any user, employer, or job seeker
• Are NOT responsible for user conduct off-platform
• Do NOT mediate employment disputes

10.3 Third-Party Content and Services

The Services may contain links to third-party websites or integrate with third-party services. NaijaJob:

• Is not responsible for third-party content
• Does not endorse third-party services
• Has no control over third-party practices
• Is not liable for third-party actions

10.4 Limitation of Liability

IN NO EVENT SHALL NAIJAJOB BE LIABLE FOR:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Loss of reputation or goodwill
• Costs of substitute services
• Personal injury or property damage
• Employment decisions made by employers
• Actions or omissions of other users
• Fraudulent activities by third parties
• Employment relationship disputes

10.5 Exclusions and Limitations

Some jurisdictions do not allow certain warranty exclusions or limitations of liability. In such jurisdictions, the above limitations may not apply to you, and our liability will be limited to the maximum extent permitted by law.

10.6 User Responsibility

YOU ACKNOWLEDGE AND AGREE THAT:

• You use the Services at your own risk
• You are solely responsible for your interactions with other users
• You should exercise caution and common sense
• You should verify information independently
• You are responsible for protecting your personal information

11. Indemnification

11.1 Your Indemnification Obligation

This indemnification obligation applies to claims arising from or related to:

Your Conduct:

• Your use or misuse of the Services
• Your violation of these Terms
• Your violation of any laws or regulations
• Your negligent or willful misconduct

Your Content:

• User Content you submit or post
• Infringement of third-party intellectual property rights
• Defamatory, libelous, or illegal content
• Privacy violations related to your content

Your Interactions:

• Interactions with other users
• Employment relationships or disputes
• Hiring decisions or employment practices
• Contracts or agreements with other users

Third-Party Claims:

• Claims by users you interact with
• Claims by employees or candidates
• Claims regarding discriminatory practices
• Claims of fraud or misrepresentation

11.2 Defense and Settlement

Your indemnification obligation includes:

• Paying all legal fees and costs
• Paying all damages, settlements, and judgments
• Cooperating with NaijaJob's defense
• Not settling claims without our written consent

11.3 Our Rights

NaijaJob reserves the right to:

• Assume exclusive defense of any claim
• Control the defense and settlement of any matter
• Require you to cooperate in the defense
• Seek indemnification for all costs incurred

11.4 Survival

This indemnification obligation survives:

• Termination of your account
• Termination of these Terms
• Cessation of your use of the Services

12. Termination

12.1 Termination by You

You may terminate your account at any time by:

• Using the account deletion feature in settings
• Contacting support@naijajob.com.ng
• Following account closure procedures

Upon termination by you:

• Your access to the Services will end immediately
• Your profile and listings will be removed
• You will not receive refunds for paid services
• Some information may be retained as required by law

12.2 Termination by NaijaJob

We may terminate or suspend your account for:

• Violation of these Terms
• Violation of applicable laws
• Fraudulent or illegal activity
• Abuse of the platform or other users
• Non-payment of fees
• Suspicious or harmful activity
• Complaints from other users
• Any reason at our discretion

12.3 Effects of Termination

Upon termination by either party:

• Your right to use the Services ends immediately
• All licenses granted to you terminate
• You must cease all use of the Services
• You remain liable for all obligations incurred
• Termination does not relieve payment obligations
• No refunds will be provided

12.4 Data Retention After Termination

After account termination:

• Most User Content will be deleted within 30 days
• Some data may be retained for legal compliance
• Backup copies may persist in our systems
• Aggregated/anonymized data may be retained indefinitely
• Data required for ongoing disputes will be preserved

12.5 Survival of Terms

The following sections survive termination:

• Content and Intellectual Property
• Payment Terms
• Disclaimers and Limitation of Liability
• Indemnification
• Dispute Resolution
• Governing Law
• Any other provisions that by their nature should survive

13. Dispute Resolution

13.1 Informal Resolution

Before initiating formal proceedings, you agree to attempt to resolve disputes informally by:

• Contacting legal@naijajob.com.ng with a detailed description
• Providing your contact information and account details
• Explaining the nature of the dispute and desired resolution
• Engaging in good faith negotiations for 30 days

13.2 Mediation

If informal resolution fails, the parties agree to attempt mediation before litigation by:

• Jointly selecting a mediator
• Participating in good faith mediation
• Sharing mediation costs equally

13.3 Arbitration Agreement

Arbitration Rules:

• Arbitration will be conducted in Lagos, Nigeria
• Arbitration will follow the Lagos Multi-Door Courthouse procedures
• The arbitrator's decision is final and binding
• Each party bears their own legal costs
• Arbitration fees will be split equally

Exceptions to Arbitration:

Disputes may be brought in court for:

• Intellectual property infringement
• Small claims court matters
• Injunctive or equitable relief
• Enforcement of arbitration awards

13.4 Class Action Waiver

13.5 Time Limit for Claims

You must bring any claim within ONE (1) YEAR from when the claim arises. Claims brought after one year are permanently barred.

14. Governing Law and Jurisdiction

14.1 Applicable Law

These Terms and your use of the Services are governed by and construed in accordance with:

• The laws of the Federal Republic of Nigeria
• Lagos State laws where applicable
• International laws for cross-border matters

Without regard to:

• Conflict of law provisions
• The United Nations Convention on Contracts for the International Sale of Goods

14.2 Exclusive Jurisdiction

For disputes not subject to arbitration, you agree to the exclusive jurisdiction of:

• The Federal High Court of Lagos State
• The High Court of Lagos State

You waive any objection to:

• Venue in Lagos State courts
• Personal jurisdiction in Lagos State
• Forum non conveniens

14.3 International Use

NaijaJob operates primarily in Nigeria. If you access the Services from outside Nigeria:

• You do so at your own risk
• You are responsible for compliance with local laws
• These Terms still apply
• You are responsible for compliance with local laws
• These Terms still apply
• Nigerian law governs regardless of your location

15. Modifications to Terms

15.1 Right to Modify

We may modify these Terms for various reasons, including but not limited to:

• Compliance with new laws or regulations
• Improvements to our Services
• Security enhancements
• Changes in business practices
• Addressing new features or functionality
• Clarifying existing provisions

15.2 Notice of Changes

When we make material changes to these Terms, we will notify you by:

• Updating the "Last Updated" date at the top of this page
• Sending an email to your registered email address
• Displaying a prominent notice on the Services
• Posting an announcement on our homepage

15.3 Acceptance of Modified Terms

Your continued use of the Services after we publish or communicate changes to these Terms constitutes your acceptance of the updated Terms.

If you do not agree to modified Terms:

• You must stop using the Services immediately
• You should close your account
• The previous Terms will continue to govern any disputes that arose before the modification

15.4 Review Responsibility

It is your responsibility to:

• Review these Terms periodically
• Check the "Last Updated" date
• Read notification emails from us
• Stay informed about changes

15.5 Material vs. Non-Material Changes

Material Changes:

Significant modifications that affect your rights or obligations will be communicated prominently and may include a grace period before taking effect.

Non-Material Changes:

Minor updates, corrections, or clarifications may be made without specific notice beyond updating this page.

16. Contact Information

16.1 General Inquiries

For questions about these Terms or the Services, contact us at:

16.2 Specific Departments

Legal Matters:

Email: legal@naijajob.com.ng

Support Issues:

Email: support@naijajob.com.ng

Copyright/DMCA:

Email: copyright@naijajob.com.ng

Privacy Concerns:

Email: privacy@naijajob.com.ng

Business Inquiries:

Email: business@naijajob.com.ng

16.3 Response Time

We aim to respond to all inquiries within:

• Legal matters: 5-7 business days
• Support issues: 24-48 hours
• DMCA notices: 24-48 hours
• Privacy concerns: 48-72 hours
• General inquiries: 3-5 business days

16.4 Feedback

We welcome your feedback about our Terms or Services. You can submit feedback through:

• Email: feedback@naijajob.com.ng
• Contact form on our website
• In-app feedback feature

17. Miscellaneous Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms you agree to when using specific features, constitute the entire agreement between you and NaijaJob regarding the Services.

17.2 Severability

If any provision of these Terms is found to be unenforceable or invalid:

• That provision will be limited or eliminated to the minimum extent necessary
• The remaining provisions will remain in full force and effect
• We will replace the invalid provision with a valid one that achieves the original intent

17.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of NaijaJob.

17.4 Assignment

You may not assign or transfer these Terms or your rights and obligations under them without our prior written consent. We may assign these Terms without restriction, including to any affiliate or successor in interest.

17.5 Force Majeure

NaijaJob is not liable for any delay or failure to perform obligations due to causes beyond our reasonable control, including:

• Natural disasters
• War or terrorism
• Riots or civil unrest
• Government actions
• Internet or telecommunications failures
• Pandemics or health emergencies

17.6 Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights except as expressly stated herein.

17.7 Interpretation

In interpreting these Terms:

• Headings are for convenience only and do not affect meaning
• The singular includes the plural and vice versa
• "Including" means "including but not limited to"
• "Or" is not exclusive

17.8 Language

These Terms are written in English. Any translations are provided for convenience only. In case of conflict, the English version prevails.

17.9 Electronic Communications

By using the Services, you consent to receive electronic communications from us. These communications may include notices, agreements, disclosures, and other information. Electronic communications satisfy any legal requirement that such communications be in writing.

17.10 No Agency

No agency, partnership, joint venture, or employment relationship is created between you and NaijaJob by these Terms or your use of the Services.